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When a legitimate roof claim gets denied or underpaid, the damage was almost always real. What failed was the evidence. Hail damage on an asphalt roof has to be identified slope by slope, photographed clearly, and presented in a form an adjuster can act on. A one-page report with three photos gives an insurer every reason to pay less than the claim is worth.
It is not a fair fight either. The adjuster does this every day and knows exactly what the policy does and does not cover. The homeowner is doing it for the first time, usually while dealing with a damaged house, and is expected to argue the technical case for why bruising on a north slope qualifies as storm damage.
That is the gap we close. We inspect the full roof, document every affected area to the standard the insurer requires, and present the claim properly from the start. Getting it right first time is far easier than appealing a decision afterwards.
The inspection is free and there is no obligation. If we do not think you have a claim, we will tell you.
We start with a full documented inspection, photographed and recorded slope by slope, with the damage identified and described in the terms the policy uses. You get a copy of everything.
We then deal with your adjuster directly, including meeting them on site where that helps. Having someone who understands roofs present when the adjuster inspects frequently changes the outcome, simply because the damage gets pointed out rather than missed.
Once the claim is settled we carry out the work, and the scope matches what was approved. If you choose upgrades beyond what the policy covers, we set out clearly what the insurer is paying and what you are, before anything starts. Financing can cover your deductible or any upgrade if needed.
We do not inflate claims, and we will not tell you a sound roof is damaged. That is insurance fraud and it is also a very short-term way to run a business. What we do is make sure real damage gets paid for properly.
Most of our work comes from people who have used us before or were sent by someone who did. That only happens if you do the job right the first time.
Every roof we install is backed by a workmanship warranty from us and a manufacturer warranty on materials. If something goes wrong that shouldn’t, we come back and make it right.